At some point, we all find ourselves seeking out information or support, perhaps to speak to someone when in a crisis situation, to find municipal programs and services, consult about health concerns or seek help in an emergency situation. EAPO is offering a unique opportunity to inform individuals about the essential and valuable helplines available in Ontario that are just a phone call away!
EAPO is honoured to have representatives from 211, 311, 911 and 988 Crisis Line to share with you, their specific offerings in supporting individuals, how their services can be accessed (i.e. phone, website, online/chat, phone, text), clarify any misconceptions about their services, and discuss the positive impact their services have had in helping seniors, caregivers, and families find and access supports and resources they need.
Webinar provided with an ASL Interpreter
Speakers
Annette Huizinga
Manager, 211 Partnerships and Service Excellence, Ontario 211 Services
Annette works collaboratively with external partners and regional 211 service providers to coordinate service delivery, helping Ontarians receive the programs and services they need. With 15 years of experience in the information and referral field, Annette is passionate about cultivating strong, collaborative partnerships with internal and external stakeholders. Prior to joining Ontario211 Services, she worked as a Navigator, Team Lead and then Service Manager.
Andrea Dawson
Instructor, Training & Recruitment, Communications Services, Toronto Police Services
Tyler Hadley
Supervisor/Channel Operations/311 Toronto, Customer Experience Division
Sari Paje
Senior Advisor, Stakeholder Engagement and Partnership Marketing, CAMH 9-8-8: Suicide Crisis Helpline