Homeowners Across Ontario Need to be Aware of Door-to-Door Scams

March 28, 2024
1:00 – 2:00 PM

In recognition of Fraud Prevention Month, EAPO and the Financial Services Regulatory Authority of Ontario (FSRA) are hosting a webinar on Mortgage Scams.

FSRA licenses mortgage brokerages, brokers and agents to safeguard public confidence and trust in Ontario’s financial services sector. Join us to learn more about FSRA, the mortgage fraud scams that are on the rise in Ontario and how consumers can protect themselves. The FSRA will also discuss how it approaches oversight of the mortgage brokers they license and how consumers can make inquiries or complaints about the conduct of a mortgage broker.

Webinar provided with an ASL Interpreter


Chris Zolis, CPA, CFF, CFE, MFAcc, MBA, DIFA

Head, Forensic Analysis and Investigations, Financial Services Regulatory Authority of Ontario (FSRA)

Chris (He/Him) is Head, Forensic Analysis and Investigations with the Financial Services Regulatory Authority of Ontario that administers and enforces the statutes within the Mortgage, Pensions, Credit Union & Caisse Populaires, and Insurance sectors.  Chris has led in a variety of positions including with a federal regulator, provincial securities regulator and within the corporate security function of one of Canada’s leading financial institutions. Chris is a Chartered Professional Accountant certified in Financial Forensics.   He is also a designated Chartered Director, Certified Fraud Examiner and holds Masters, in Forensic Accounting, and Business Administration, as well as a post graduate Diploma in Investigative and Forensic Accounting.

Chris is also a rostered forensics expert with the United Nations Development Program.  He has testified on several occasions on his findings during criminal prosecutions and continues to contribute to University of Toronto’s Masters of Forensic Accounting Program.

Gina Stephens
Gina Stephens

Director, Mortgage Broker Conduct, Financial Services Regulatory Authority of Ontario (FSRA)

Gina Stephens is a seasoned policy leader with 15+ years of experience in strategic stakeholder management and the design and implementation of regulatory regimes for the financial services sector. Prior to joining FSRA in July 2023 as the Director of Mortgage Broker Conduct, Gina worked for the Ontario Ministry of Finance (MOF) in the Financial Services Policy Division where she supported the legislative and regulatory policy work that led to the implementation of the Mortgage Brokerages, Lenders and Administrators Act (MBLAA). Gina served as the MOF policy lead for the 2013 and 2018/19 legislative reviews of the MBLAA, directly supporting the Minister’s appointees for both reviews. In addition to her extensive experience on mortgage broker sector issues, Gina also supported the development of financial services regulatory policy relating to credit unions and non-auto insurance. Before her career in government, Gina pursued doctoral work at the University of Toronto in political science with a focus on Russian Politics, American Politics, and the G7.

Stuart Wilkinson
Stuart Wilkinson

Chief Consumer Officer, Financial Services Regulatory Authority of Ontario (FSRA)

Stuart Wilkinson has spent over a decade working in public policy with a focus on financial services regulation in Ontario. As Chief Consumer Officer Stuart is responsible for leading FSRA’s Consumer Office, which is responsible for amplifying the voice of the consumer inside and outside of FSRA, building and applying foundational frameworks and processes to guide FSRA, and helping FSRA identify and address cross cutting opportunities and problems.

Before working at FSRA Stuart worked in the P&C insurance industry and at the Ontario Ministry of Finance (MOF). At MOF he provided advice to the government on a number of topics related to financial services regulation, including reforms to the province’s auto insurance system and the government’s response to the expert panel that originally recommended the creation of FSRA.

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