Training Tools

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Bereavement

Bereavement tool for seniorsThis tool was created to assist grieving seniors and help safeguard them during a vulnerable time. This resources provides case scenarios of emotional and financial case that are accompanied with helpful tips to prevent elder abuse and neglect as well as actions to encourage empowerment and advocacy to promote senior’s rights.

Download in:  English  French

Intervention Guidelines for Service Providers and Partners in Care

Intervention Guide on Neglect of Older Adults

A series of ‘Training Guides’ on the forms of elder abuse have been designed to provide a standardized format for learning the facts about elder abuse. Each Guide includes sections on: Definitions, Risk Factors and Warning Signs, Interview Strategies, Safety Planning, Reporting and Legislation, Case Studies and Provincial Resources to support older adults. Each of these sections can be used separately, to teach about specific subject areas or used in its entirety, to suit a variety of training environments or challenges of time constraints. The Guide can be used by interdisciplinary sectors and allows for  opportunities to engage in discussions through the training Guide.

This Guide offers case studies on neglect, reflecting real life stories, which are intended to illicit personal perceptions of the situations, encourage critical thinking regarding a response or intervention, and promote best practices, specific to the person’s role and position.

Download in: English | French

Intervention Guide of Financial Abuse of Older Adults

A series of ‘Training Guides’ on the forms of elder abuse have been designed to provide a standardized format for learning the facts about elder abuse. Each Guide includes sections on: Definitions, Risk Factors and Warning Signs, Interview Strategies, Safety Planning, Reporting and Legislation, Case Studies and Provincial Resources to support older adults. Each of these sections can be used separately, to teach about specific subject areas or used in its entirety, to suit a variety of training environments or challenges of time constraints. The Guide can be used by interdisciplinary sectors and allows for  opportunities to engage in discussions through the training Guide.

This Guide offers case studies on Financial Abuse, reflecting real life stories, which are intended to illicit personal perceptions of the situations, encourage critical thinking regarding a response or intervention, and promote best practices, specific to the person’s role and position.

Download in: English | French

Emotional Abuse Intervention Guide

A series of ‘Training Guides’ on the forms of elder abuse have been designed to provide a standardized format for learning the facts about elder abuse. Each Guide includes sections on: Definitions, Risk Factors and Warning Signs, Interview Strategies, Safety Planning, Reporting and Legislation, Case Studies and Provincial Resources to support older adults. Each of these sections can be used separately, to teach about specific subject areas or used in its entirety, to suit a variety of training environments or challenges of time constraints. The Guide can be used by interdisciplinary sectors and allows for  opportunities to engage in discussions through the training Guide.

This Guide offers case studies on Emotional Abuse, reflecting real life stories, which are intended to illicit personal perceptions of the situations, encourage critical thinking regarding a response or intervention, and promote best practices, specific to the person’s role and position.

Download in: English | French

Intervention Guide on Physical Abuse of Older AdultsA series of ‘Training Guides’ on the forms of elder abuse have been designed to provide a standardized format for learning the facts about elder abuse. Each Guide includes sections on: Definitions, Risk Factors and Warning Signs, Interview Strategies, Safety Planning, Reporting and Legislation, Case Studies and Provincial Resources to support older adults. Each of these sections can be used separately, to teach about specific subject areas or used in its entirety, to suit a variety of training environments or challenges of time constraints. The Guide can be used by interdisciplinary sectors and allows for  opportunities to engage in discussions through the training Guide.

This Guide offers case studies on Physical Abuse, reflecting real life stories, which are intended to illicit personal perceptions of the situations, encourage critical thinking regarding a response or intervention, and promote best practices, specific to the person’s role and position.

Download in: English | French

Sexual Abuse of Older Adults Intervention GuideA series of ‘Training Guides’ on the forms of elder abuse have been designed to provide a standardized format for learning the facts about elder abuse. Each Guide includes sections on: Definitions, Risk Factors and Warning Signs, Interview Strategies, Safety Planning, Reporting and Legislation, Case Studies and Provincial Resources to support older adults. Each of these sections can be used separately, to teach about specific subject areas or used in its entirety, to suit a variety of training environments or challenges of time constraints. The Guide can be used by interdisciplinary sectors and allows for  opportunities to engage in discussions through the training Guide.

This Guide offers case studies on Sexual Abuse, reflecting real life stories, which are intended to illicit personal perceptions of the situations, encourage critical thinking regarding a response or intervention, and promote best practices, specific to the person’s role and position.

Download in: English | French

Elder Abuse in 2sLGBTQ+ Communities

A series of ‘Training Guides’ on the forms of elder abuse have been designed to provide a standardized format for learning the facts about elder abuse. Each Guide includes sections on: Definitions, Risk Factors and Warning Signs, Interview Strategies, Safety Planning, Reporting and Legislation, Case Studies and Provincial Resources to support older adults. Each of these sections can be used separately, to teach about specific subject areas or used in its entirety, to suit a variety of training environments or challenges of time constraints. The Guide can be used by interdisciplinary sectors and allows for  opportunities to engage in discussions through the training Guide.

This Guide offers case studies on Elder Abuse in 2SLGBTQ+ Communities, reflecting real life stories, which are intended to illicit personal perceptions of the situations, encourage critical thinking regarding a response or intervention, and promote best practices, specific to the person’s role and position.

 Download in: English | French

Elder Abuse in Hispanic CommunitiesThis manual is an educational resource to assist service providers who work with Hispanic and emerging ethno-cultural communities in creating strategies to raise awareness of elder abuse in a culturally and language appropriate manner. 

The manual consists of two parts, 1) Examines Hispanic culture in terms of elder abuse providing an overview of the culture, its values, family dynamics and common risks of elder abuse faced by the community 2) A “how to” guide outlining the steps and activities in developing a strategy to raise awareness and help prevent elder abuse in an emerging Hispanic communities.

The manual was developed in collaboration with 17 ethno-cultural community organizations in Ontario who contributed their knowledge, experience to develop this tool and other supporting resources including video scenarios. 

Download in: English

Policy

Elder Abuse Policy and Program LensThe Prevention of Elder Abuse Policy and Program Lens is an analytical framework to assess policies, programs and practices (in place or proposed) from the perspective of preventing, detecting and responding to elder abuse.

The tool was developed through a partnership between the Ministry for Seniors and Accessibility (Ontario Seniors’ Secretariat) and the Elder Health Coalition.

Download in: English | French

Tea & Talk Toolkit

Tea-and-Talk-Toolkit Facilitators Guide

Tea & Talk Toolkit is meant to inspire seniors groups, communities and supporting agencies, to hold informative workshops that engage older adults’ in starting conversations towards maintaining and creating healthy relationships. Starting the conversations about healthy relationships is the first step to enhancing the lives of older adults, increasing their support networks and helping prevent elder abuse and/or sexual/domestic violence.

The Toolkit comprised of (8) modules, provides information, tools and resources intended for an older adult audience.  These topics include: Communications in Healthy Relationships, Increasing Self-Esteem, Dating, Age Discrimination, Caregiving, Protecting Finances, a Closer Look at Elder Abuse and Sexual Harm. This Guide assists Facilitators in guiding discussions with older adults on these topics.  

This Toolkit was created in collaboration with the Kawartha Sexual Assault Centre and EAPO and informed by social service providers in the Kawartha Lakes and Peterborough Regions. EAPO adapted the toolkit for province-wide use.

Download in: English | French

Tea-and-Talk-Toolkit Dating as an Older Adult
This module of the Toolkit provides older adults with tips to stay safe, have fun, and get the most from their relationships. It integrates tools to build safe and healthy relationships and provides a list of programs and services of where to turn for support, should a partnership begin to show signs of becoming of becoming an abusive relationship.

Download in: English | French

Tea & Talk Toolkit Elder AbuseThis module of the Toolkit provides participants an opportunity to gain a better understanding of what constitutes elder abuse, how to recognize the risk factors and signs of abuse, how to report it and how  best to support an older adult experiencing or at-risk of abuse.

Download in: English | French

Self-esteem Self Esteem Tea & Talk Toolkit is one of the most important factors in maintaining good mental health. We must work to continue to value our contributions, lives and our bodies. This Module provides older adults with information and tips to increase or maintain good self-esteem and empowerment.

Download in: English| French

Protecting your Finances Tea & Talk ToolkitSeniors are often targets of fraud which can have a devastating effect on their financial security, quality of life and mental wellbeing.  This module informs seniors of various frauds, scams, fraudulent behaviours and how to combat fraud, and prevent it from occurring in the future.  

Download in: English | French

Tea & Talk Toolkit Age and DiscriminationThis module provides an overview of ageism, including its definition and examples. Through discussion questions and a quiz, the link between ageism and abuse are explored as well as the rights of older adults. There are tips on speaking out against ageism and resources for supports.

Download in: EnglishFrench

 Communication in Healthy Relationships Tea & Talk Toolkit

Communication is the first building block of any healthy relationship. As we age, our roles, responsibilities and health may change, all of which may become difficult issues to discuss with our families. This module provides effective ways of communicating, and grounding techniques to help improve communication in relationships to make sure older adult’s wishes are clearly made known and needs are met. The Toolklit includes tips on staying safe, assertiveness, and resources for support when older adults are not being heard.

Download in:  English | French

Caregiving Tea & Talk Toolkit It difficult to care for others and yourself. This module help individuals understand the challenges of caregiving, symptoms of stress related to caregiving, the types of support and resources available for caregivers, and how to develop self-care strategies to care for ourselves to continue to care for others.

Download in: English | French

Sexual Harm Tea and Talk Toolkit Older adults, especially women, continue to be vulnerable to sexual harm. This module focuses on educating caregivers, as well as older adults on how to recognize the signs of sexual harm, and how to respond appropriately. The Toolkit defines what is sexual harm, its emotional impact on older women, duties to report sexual assault and harassment and what individuals can do to support others.

 Download in: English |French

Sexual Abuse

Ecouter-son-histoire-Agression-a-caractere-sexuel-chez-les-femmes-aineesCette vidéo et ce guide d’animation font partie de la campagne provinciale Traçons-les-limites, qui vise à sensibiliser les personnes de l’entourage à la violence à caractère sexuel.

Présentation de la campagne Traçons-les-limites

La violence à caractère sexuel existe bel et bien en Ontario. Elle est présente dans toutes les villes et toutes les communautés de la province et elle a des effets sur notre vie, sur celle de notre entourage, comme nos amies et amis, notre famille ou nos collègues, et sur l’ensemble de la société. Elle doit donc être éliminée.

Pour mettre fin à la violence à caractère sexuel en Ontario, nous devons non seulement prendre des mesures pour soutenir les survivantes et tenir les agresseurs responsables de leurs actes, mais également faire de la prévention et de l’éducation publique. Ce type de violence est en effet souvent mal compris et soumis à de nombreux mythes. Le public en général n’a donc pas toujours une réelle compréhension de ce que sont les agressions à caractère sexuel et de leurs impacts, ce qui amène notre société à tolérer ces formes de violence.

Présentation des vidéos
Les vidéos et guides Traçons-les-limites ont été créés pour répondre à un besoin des intervenantes travaillant dans les services et centres d’aide et de lutte contre les agressions à caractère sexuel (CALACS).

Projet développé par Action ontarienne contre la violence faite aux femmes (AOcVF) avec la collaboration de différents partenaires: de Maltraitance des personnes âgées Ontario,  du Centre de santé communautaire Hamilton/Niagara,  du Centre Novas, CALACS francophone de Prescott-Russell,  du Centre Passerelle pour femmes du Nord de l’Ontario

Download in:  French

Violence Against Women

Working at the Intersection of the Elder Abuse and Violence Against Women Sectors: An Interdisciplinary Forum of International Leaders to Advance Research, Policy, and Practice

This international knowledge exchange forum, hosted by Women’s College Research Institute at Women’s College Hospital, the Ontario Network of Sexual Assault/Domestic Violence Treatment Centers, and Elder Abuse Prevention Ontario was held in November 2017. The purpose of the forum was to bring together key stakeholders, including established and emerging scholars/researchers, government decision-makers, leaders of professional associations, directors of service provision, and trainees to learn from interdisciplinary and international experts working at the cutting edge of the elder abuse and violence against women sectors.

Five video learning modules were developed that focus on strategies to address violence against older women, and were made possible through funding by the Government of Ontario.

Each learning module is comprised of a video approximately 30 minutes in length. These modules can stand alone or be completed as a series, depending on one’s learning needs.

As you move through these modules, it is essential to consider that older women are not a monolithic group, and in addition to experiences of ageism and sexism, have lived experiences that are further shaped by their unique characteristics and identities such as their sexual orientation, gender identity, social class, race/ethnicity, and occupation. These experiences can impact the rates and nature of violence and access to and interactions with systems and services (CREVAWC, 2016).

View Dr. Janice Du Mont talking about The Learning Network’s 2014 adaptation of the CRIAWI/ICREF’s Intersectionality Wheel Diagram.

Competing Frameworks of Elder Abuse and Violence against Women

Presenter: Dr. Patricia Brownell  

Learning Objectives: 

  1. Identify how the differing definitions within each framework are limited in their ability to adequately capture the extent and nature of violence against older women.
  2. Develop an understanding of how the differing frameworks impact data collection and research methods.
  3. Develop an understanding of how the differing frameworks impact policy and practice.
  4. Recognize the Human Rights Perspective as a preferable alternative to the other frameworks.
  5. Identify recommendations for addressing violence against older women moving forward.

Competing Frameworks of Elder Abuse and Violence against Women

Presenter: Dr. Jane Mears

Learning Objectives: 

  1. Become familiarized with the issues facing older women and the values and activities of the Older Women’s Network in Australia.
  2. Enhance understanding of how to conduct participatory and collaborative research with and for older women who are victims of abuse.
  3. Identify how activism and research can be used to develop strategies for structural change on the issue of violence against older women.
  4. Recognize the need for networking and collaborating across sectors, and with older women, to create sustainable services and equitable policy.

Activism and Advocacy for Bringing About Change for Abused Older Women

Presenter: Ms. Janice Abbott

Learning Objectives: 

  1. Become familiarized with Atira Women’s Resource Society and the support and services they provide women affected by violence.
  2. Understand what the Promising Practices project is, and how it was developed and implemented.
  3. Identify the various unique challenges that older women living with violence may face as described in the Promising Practices project.
  4. Recognize the eleven Promising Practices for working with older women living with violence.

Promising Practices for Responding to Older Women who have Experienced Violence

Presenter: Ms. Margaret MacPherson

Learning Objectives: 

  1. Become familiar with the public education and awareness campaign, “It’s Not Right! Neighbours, Friends, & Families for Older Adults.”
  2. Recognize the warning signs and risk factors associated with domestic violence in older couples.
  3. Understand that domestic violence within older relationships is a complex issue with various individual and structural barriers to seeking help.
  4. Identify strategies for responding safely and effectively to violence in older couples as neighbours, friends, and family members.

Public Awareness and Community Mobilization to Address Domestic Violence in Older Women

Presenters: Ms. Cailin Crockett and Ms. Bonnie Brandl

The objective of this learning module is to understand the importance of collaborating across sectors to advance policy and frontline responses to violence against older women.

The intersectoral collaboration exemplified by Crockett and Brandl demonstrates that we can:

  • Increase the visibility and understanding of the problem of violence against older women by promoting the use of age-inclusive language and recognizing gender disparities in policy documents and development.
  • Utilize government funding to support training and resources that promote systems change and enhance coordinated community responses to violence against older women.

Module 5 Video Title

Module 5 Video text

Safety Planning for Older AdultsThis toolkit was designed for agencies supporting older victims who are vulnerable, at-risk or experiencing abuse. Whether the individual is an older woman or man, the Safety Planning Toolkit provides important information about family and partner violence. It also provides suggestions and strategies to help protect older adults in situations of risk or danger on how to maintain their safety and security.

The Toolkit uses an approach to answer common questions many older adults ask such as, is my relationship unhealthy? What can I do? Who can help me?

The Safety Planning Toolkit was produced by EAPO in partnership with METRAC Action on Violence funded by The Law Foundation of Ontario.

Download in: English | French

Free From HarmThe Guide is a comprehensive resource that incorporates age, gender and cultural contexts, to help build a shared understanding at the community level that further facilitates the co-ordination and implementation of programs and services.

The Guide acknowledges the great diversity of the communities of older women across Ontario. Members of local community coordinating committees that focus on the abuse of older adults or violence against women can use it to facilitate a more integrated regional approach that is responsive to the needs of their individual communities.

The Guide was developed in collaboration with Sheridan Elder Research Centre (SERC) and the Ontario Seniors’ Secretariat (OSS) in 2007.

Download in: English | French

Videos

English Videos

Financial Abuse of Older Adults: Public Service Announcement

Elder Abuse Prevention Ontario produced three Public Service Announcement (PSA) to increase awareness of elder abuse and inform the public on where to seek assistance in Ontario. These PSA’s have been aired on television and shared on the web and social media. (2019)

This PSA focuses on Financial Abuse of older adults.

Video: 0:35

Preventing Financial Abuse

Adult Injury Prevention and Elder Abuse Prevention Ontario produced an educational video on preventing financial abuse.  An older woman has a discussion with banking personnel to review strategies and banking tips on safeguarding her finances.  Issues of privacy and confidentiality are highlighted. (2015)

Video: 5:07

French Videos

Messages d'intérêt public - Exploitation financière

Prévention des mauvais traitements envers les aînés Ontario a produit trois messages d’intérêt public (ASP), à la fois en anglais et en français, pour accroître la sensibilisation aux mauvais traitements envers les aînés et informer le public sur les endroits où demander de l’aide en Ontario. Ces messages d’intérêt public ont été diffusés à la télévision et partagés sur le Web et les médias sociaux. (2019)

Ce message d’intérêt public produit , se concentre sur l’abus financier des personnes âgées.

Vidéo: 0:35

Spanish Videos

Abuso Financiero al Adulto Mayor

EAPO in partnerships with 17 ethno-cultural community organization, developed video as part of a pilot project to raise awareness of elder abuse in the Hispanic community. A series of videos, posters, and guidelines were developed to assist other emerging ethno-cultural communities in developing their own culturally sensitive materials to raise awareness and prevent elder abuse. Produced in 2015. View Guidelines in Tools section of EAPO’s website.

This video scenario portrays an older Spanish woman experiencing financial abuse by her son. (2015)

Video: 5:58

English Videos

Emotional Abuse of Older Adults PSA

An elder abuse video scenario that highlights emotional, physical and financial abuse of an older adult living with adult daughter and granddaughter, who are experiencing stress at work and dealing with the demands of managing a family.

Video: 3:16

Emotional Abuse By Grandson -One Abuse No One Sees

An educational elder abuse video scenario that highlights emotional and financial abuse by a grandson who stops in to visit his grandmother. Issues of ageism are portrayed. (2015)

Video: 4:36

Emotional Abuse of Older Adults PSA

Elder Abuse Prevention Ontario produced three Public Service Announcement (PSA), to increase awareness of elder abuse and inform the public on where to seek assistance in Ontario. These PSA’s have been aired on television and shared on the web and social media. (2019)

This PSA focuses on Emotional Abuse of older adults.

Video: 0:35

Elder Abuse Prevention -Moving In

The video scenario highlights issues for older adults to consider when thinking about moving in together with their family.  A mother discusses with daughter and son-in-law, her expectations and the financial arrangements prior to  moving into the home.

Tips are suggested for protecting older adult’s financial and emotional well-being before moving in.

Produced by Adult Injury Prevention and Elder Abuse Prevention Ontario. (2015)

Video: 2:37

Moving In - One Abuse No One Sees Series

An older woman who is recently widowed, moves in with her daughter for support, who than begins to take control of her mother’s decision making and shows ageist attitudes toward her. The mother stands up for her rights, but the daughter interferes with her ability to maintain her independence. (2015)

Video: 5:34

French Videos

Messages d'intérêt public - Violence psychologique (émotive)

Elder Abuse Prevention Ontario produced three Public Service Announcement (PSA) to increase awareness of elder abuse and inform the public on where to seek assistance in Ontario. These PSA’s have been aired on television and shared on the web and social media. (2019)

This PSA focuses on Emotional Abuse of older adults.

Video: 0:35

Spanish Videos

Maltrato Emocional al Adulto Mayor Infantilizacion Espiritual

EAPO in partnerships with 17 ethno-cultural community organization, developed video as part of a pilot project to raise awareness of elder abuse in the Hispanic community. A series of videos, posters, and guidelines were developed to assist other emerging ethno-cultural communities in developing their own culturally sensitive materials to raise awareness and prevent elder abuse.

View Guidelines in Tools section of EAPO’s website. (2015)

This video scenario highlights issues of emotional and spiritual abuse by a daughter.

Video: 9:21

Maltrato Emocional al Adulto Mayor

EAPO in partnerships with 17 ethno-cultural community organization, developed video as part of a pilot project to raise awareness of elder abuse in the Hispanic community. A series of videos, posters, and guidelines were developed to assist other emerging ethno-cultural communities in developing their own culturally sensitive materials to raise awareness and prevent elder abuse. (2015)

View Guidelines in Tools section of EAPO’s website.

This video scenario portrays an older Hispanic woman who is experiencing emotional elder abuse by her son.

Video: 5:01

English Videos

Physical Abuse of Older Adults PSA

Elder Abuse Prevention Ontario’s public service announcement (PSA) on Physical Abuse produced in French.

Elder Abuse Prevention Ontario produced three Public Service Announcement (PSA), both in English and French, to increase awareness of elder abuse and inform the public on where to seek assistance in Ontario. These PSA’s have been aired on television and shared on the web and social media. (2019)

This PSA  focuses on Physical Abuse of older adults.

Video: 0:35

French Videos

Messages d'intérêt public - Violence physique

Elder Abuse Prevention Ontario’s public service announcement (PSA) on Physical Abuse produced in French.

Elder Abuse Prevention Ontario produced three Public Service Announcement (PSA), both in English and French, to increase awareness of elder abuse and inform the public on where to seek assistance in Ontario. These PSA’s have been aired on television and shared on the web and social media. (2019)

This PSA produced in French, focuses on Physical Abuse of older adults.

Video: 0:35

French Videos

Écouter son histoire

Agression à caractère sexuel chez les femmes âgées. Avec Guide d’animation pour la vidéo Écouter son histoire: Agression à caractère sexuel chez les femmes aînées

English Videos

Creating Supportive Communities : Preventing Elder Abuse

This video promotes individuals, organizations, communities and governments to work together to protect and preserve our human rights. Creating a society where people of all ages are respected and have the opportunity to contribute to the wellbeing of their community is a goal worth working toward. Change is possible. We can create a society that values and respects people of all ages, now and for the generations to come. It’s up to you. What kind of a community do you want to grow old in? Let’s start today. Look for elder abuse networks in your area at www.eapon.ca

Updated version: May 27, 2021

Length: 1:41

The Future You

This short animated video that addresses ageist attitudes and behaviours toward older adults and its impact on older adults. The video encourages people to think about their own future and how they would want to be treated with dignity and respect for their their life experiences. It empowers people of all ages to stand up for seniors’ rights, and push back on anti-aging messaging. The production of the video was done in collaboration with the Canadian Network for the Prevention of Elder Abuse (CNPEA) and the Centre for Research and Education on Violence Against Women and Children (CREVWAC) and funded by the Department of Justice Canada as part of the EAPO’s events for Victims and Survivors of Crime Week (2021).

Length: 1:27

French Videos

Créer des communautés solidaires : prévenir la maltraitance des personnes âgées

PMEAO a créé une vidéo pour encourager les particuliers, les organismes, les communautés et les gouvernements à travailler ensemble pour protéger et préserver nos droits humains. Bâtir une société dans laquelle les personnes de tous âges sont respectées et ont l’opportunité de contribuer au bien-être de la communauté, c’est un objectif qui mérite notre énergie. Les particuliers, les organismes, les communautés et les gouvernements se doivent de travailler ensemble pour protéger et préserver nos droits humains. Le changement est possible. Ensemble, nous pouvons créer une société qui valorise et respecte ses citoyens à tous les âges, aujourd’hui et pour les générations à venir. C’est à vous de choisir. Dans quel type de communauté aimeriez-vous vieillir? Commençons dès aujourd’hui.

Le Vous de l'avenir

Cette courte vidéo d’animation traite des attitudes et comportements âgistes envers les personnes âgées et de leur impact sur les personnes âgées. La vidéo encourage les gens à réfléchir à leur propre avenir et à la manière dont ils voudraient être traités avec dignité et respect pour leurs expériences de vie. Il permet aux personnes de tous âges de défendre les droits des personnes âgées et de repousser les messages anti-âge. La production de la vidéo a été réalisée en collaboration avec le Réseau canadien pour la prévention de la maltraitance des personnes âgées (RCNPA) et le Centre de recherche et d’éducation sur la violence faite aux femmes et aux enfants (CREVWAC) et financée par le ministère de la Justice du Canada dans le cadre du Événements de l’EAPO pour la Semaine des victimes et survivants d’actes criminels (2021).

Durée : 1,27 minutes

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