Reporting Frauds and Scams: Operations of the CAFC
November 2nd, 2023
EAPO Annual Virtual Conference Series, 2023
Ethical and Legal Responsibilities: Reporting Elder Abuse
Session: Reporting Frauds and Scams CAFC
Frauds and scams targeted toward seniors are on the rise with millions of dollars being lost each year. Daily older adults receive suspicious phone calls, emails and social media messages that defraud older adults of their life savings. If you are aware of a fraud/scam or a victim, reporting to the Canadian Anti-fraud Centre (CAFC) can help! This session provided an overview of the financial loss from Mass Marketing Fraud (2019 to 2022) and the CAFC operations and support that assist with enforcement and prevention efforts to help citizens and businesses. The presentation informs how and where to report fraud/scams (local police and/or the CAFC) and programs to investigate these crimes and support victims, including the Senior Support Unit (SSU), Operational Support Unit (OSU), and Fraud Prevention and Intake Unit (FPIU/Call Centre). The speaker also highlighted a New online reporting with NC3 being launched in 2024 (NCFRS).
Jeffrey Horncastle, Acting Client and Communications Outreach Officer, Canadian Anti-Fraud Centre, Royal Canadian Mounted Police
Jeff has worked in the Fraud Prevention and Intake Unit (FPIU) at the Canadian Anti-Fraud Centre for the past 6 years and has been acting in the Client and Communications Outreach Officer position for 2 years where he coordinates fraud prevention initiatives and messaging.